At Brembo Shop, we stand behind the quality of our auto parts just like we stand behind the brake safety in your vehicle. We want you to be completely satisfied with your purchase from cheapautopartshub.com. If you’re not happy with your order, we’re here to help.

Return & Exchange Timeframe

You may return or exchange most items within 15 days of receiving your shipment. All returns must be in original condition, unused, and in their original packaging.

Non-Returnable Items

For safety and hygiene reasons, the following products cannot be returned or exchanged:

  • Air Filters (opened or used)
  • Brake Pads (installed or used)
  • Any electrical components that have been installed or show signs of use

Return Process

  1. Request Authorization: Contact our support team at [email protected] within 15 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
  2. Package Your Item: Securely package the item in its original packaging with all included materials.
  3. Include Documentation: Print and include the completed return form (see template below) along with your RMA number clearly visible on the outside of the package.
  4. Ship Your Return: Send your return to the address provided in your RMA confirmation email. We recommend using a trackable shipping service.

Exchange Process

Follow the same steps as the return process. Clearly indicate on your return form that you would like an exchange and specify the replacement part you need.

Refund Information

Once we receive and inspect your returned item:

  • Processing Time: Refunds are processed within 3-5 business days after we receive your return
  • Payment Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable. Return shipping is the customer’s responsibility unless the return is due to our error

Return Shipping Address

Brembo Shop
2540 Norman Street
Los Angeles, US 90063

Note: Please do not send returns without first obtaining an RMA number. Returns without an RMA number may not be accepted.

Return Request Template

Subject: Return Request – Order #[Your Order Number]

Dear Brembo Shop Support Team,

I would like to request a return/exchange for my recent purchase.

Order Number: [Your Order Number] Product Name: [Product Name] Reason for Return/Exchange: [Please specify reason] Preferred Solution: [Refund / Exchange for (specific product)]

Please provide the RMA number and return instructions at your earliest convenience.

Thank you,
[Your Full Name] [Your Email Address] [Your Phone Number]

International Returns

For our international customers (excluding parts of Asia and remote areas), return shipping costs are the responsibility of the customer. Please note that any customs fees or import taxes incurred during the return process are non-refundable.

If you have any questions about our returns and exchanges policy, please contact our customer service team at [email protected]. We’re committed to ensuring your satisfaction with both our products and our service.